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Terms and Conditions
Article 1 - SCOPE
These general conditions of sale apply exclusively to all sales made by AROLI through the website unairdefrance.com. The fact to click on the icon "confirm order" assumes that the Customer purchased the goods presented and accepted this contract of sale. The fact for the buyer to order implies that he accepts these general terms and conditions fully and without hesitation excluding any other material such as brochures, catalogs, and writings of any kind, issued by AROLI.
Article 2 - PRODUCTS INFORMATION
To enable the customer to know the products he wants to purchase before ordering and in accordance with Article L. 111-1 of the Consumer Code, Unairedefrance.com presents on its website its essential characteristics. The selection and purchase of a product are the sole responsibility of the buyer. In addition, the customer always has the possibility of contacting Unairdefrance.com by email or phone to request additional information about the products featured. The pictures, graphics and illustrations of the products which are offered are in any way contractual and are given as an indication without committing the Seller responsability. The offers are valid while stocks last.
Article 3 - LIABILITY
We disclaim any responsibility if the item fails to comply with the laws of the country of delivery. Make sure that your order contains only products that the laws of your country allow.
Article 4 - ORDERS
The customer has a period of 14 true days from the date of receipt of his parcel to retract and return (at its expense) to AROLI the products for an exchange or a refund.
In the case of retraction, the customer has the option of requesting either a refund of the order, except for return postage fees, or an exchange (Shipping costs incurred for this new expedition is at his expenses). Any exchange or refund request must be made by mail, within 14 days from the date of delivery. The products will be shipped back to: AROLI - 2 Rue Georget - 37000 Tours - France. Products must remain in perfect condition (new) and on their original packaging with a copy of the invoice. Returns in "post paid by the addressee" or “By Cash on Delivery” will not be accepted. Products opened, damaged or soiled by the customer are never refunded or exchanged.
In case of abnormal or abusive returns AROLI reserves the right to refuse any further order.
Article 5 - PRICES
The prices indicated in euros are all taxes included and are subject to be change at any time without notice within the framework of the prevailing regulations at the time the order is taken. All orders are invoiced in euros and payable in euros. Any shipping, customs or local taxes are the responsibility of the recipient.
Article 6 - DELIVERY & DELIVERY TIMES
Orders are sent by mail by COLISSIMO SUIVI (a French Post Office service that gives the possibility to track parcels) in France and in Europe. Contact us for any other destination.
The shipping times depends on the availability of the products which have been ordered (expressed in working days, excluding Saturdays, Sundays and bank holidays) and are estimated from the moment your order has been posted. Deliveries are carried out in the order of orders arrival. Delivery times are indicative only and any delivery delays do not entitle the buyer to cancel the current order, to reject the goods or claim damages. Delivery costs shall be paid by the seller. If you choose to pay by check, the order will be processed once check has been cleared.
Article 7 - PAYMENT
The payment is carried out either:
- By credit card (Visa, Mastercard , Eurocard ) giving its number, its expiration date and the 3 last digits of the security code number on the back of the credit card. The user accesses the payment server of the French bank BANQUE POUPULAIRE. By providing their bank details, the User agrees in advance and without condition that AROLI proceeds with the secure transaction.
- By check that needs to be send by mail. The payment of the order is required by AROLI, delivery takes place upon receipt and cashing of the Buyer’s check. As soon as the Purchaser has validated his order and once he has received a confirmation of his order by e-mail, he has indeed to send his payment by check made out to AROLI to the following address: AROLI - 2 Rue Georget 37000 TOURS FRANCE. The check must be accompanied with the order. Payment should be received by AROLI no later than 10 days after the order is placed. After this period of 10 days, the order will be canceled.
- By Paypal: By using PayPal, you can shop safely without sharing your financial information with sellers.
Article 8 - WARRANTIES AND TERMS OF WITHDRAWAL
Pursuant to Article L. 121-16 of the Consumer Code, for all the distance and online selling, the buyer of a product has a period of 14 days from the date of delivery of his order to return it to the seller asking for an exchange or a refund, without penalty, except for the return shipping cost. If this period expires on a Saturday, Sunday or on a bank holiday or a day off, it is extended until the next business day. Products returned must remain in perfect condition (new) and on their original packaging with a copy of the invoice. All return is at the expenses and risks of the purchaser.
Article 9 - RESERVES PROPERTY
The delivered goods remain the property of Unairdefrance.com until full payment has been received for it. The transfer of ownership of the goods in favour of the purchaser will be made only after full payment has been received, regardless of the delivery date of such products. Upon delivery, the products are placed under the responsibility of the customer who then bear all risks, loss or damage insurance.
Article 10 - DATA PROTECTION
Supplying personally identifiable information is obligatory in the framework of distance selling, since such information is necessary for processing and delivering orders, as well as for drawing up the relevant invoices. This information is confidential. The lack of information implies the automatic rejection of the order.
Under the Data Protection Act 78-17 of 6 January 1978, the user has a right to access, modify, rectify and delete data. In order to exercise this right, the Purchaser has to send an e-mail to firstname.lastname@example.org /
By placing an order on the Site, the Purchaser consents that his personal information, collected by unairedefrance.com at the time the order is placed, gets used for billing purposes. Moreover, Unairdefrance.com may use personal data to contact the Buyer and send him commercial offers that may be of interest to him. In accordance with the French data protection and civil liberties, the customer has however the right to oppose to receive by e-mail unsolicited commercial documents.
Article 11 - INTELLECTUAL PROPERTY
All components (images, scripts sources) forming the Site is the exclusive unairdefrance.com property. It is strictly forbidden to copy, reproduce, publish, download, transmit or distribute in any manner the contents of this site or any information from our web site in whole or in part without our prior written permission. AROLI owns the trademarks "JEAN D' AVEZE" and "WEIL" and the domain name
Article 12 - JURISDICTION
The Tours Commercial Court will have sole jurisdiction in any dispute of any kind or dispute related to the formation or execution of the order.
Article 13 - ACCEPTANCE OF THE BUYER
These conditions of sale and the prices are agreed and accepted by the buyer, who declares and admits having a perfect knowledge of it , and gives up, thereby to invoke any contradictory document, including its own terms and conditions of purchase, the purchase constituting acceptance of the terms and conditions of sale. These terms may be changed at any time without notice by AROLI; in this case changes are then applied to all subsequent orders.